Implementation Specialist

Company: Public Consulting Group
Location: Bismarck
Posted on: November 23, 2022

Job Description:

OverviewThe Opportunity PCGs Education Consulting service line seeks an Implementation Specialist to consult with internal and client stakeholders to implement content solutions into the state, district, or school technology platforms.This role will provide leadership by gaining an understanding of the various platforms that PCG uses to load content to our client platforms. The Implementation Specialist will support project teams by providing training as well as serving as a subject matter expert answering questions and auditing project work. The Implementation Specialist will assist Project Coordinators to plan, direct and oversee the data processing specialists project activities. This role with provide on-going coaching and training to PCG staff and contractors to ensure our deliverables meet the highest quality standards. The Implementation Specialist is responsible for ensuring the proper loading of content to client platforms.This is a remote role, with occasional in-person meetings. Some travel may be required.About PCGs Education Consulting Service Line PCGs Education Consulting Service Line works with states, districts, and schools to address a wide spectrum of needs such as curriculum development, instructional resources audits, design and facilitation of professional development and professional learning communities, school improvement, and program reviews.Project engagements have included the development of the EngageNY grades 612 English Language Arts curriculum for the New York State Education Department and the delivery of related implementation services across several states; the design and delivery of a system of a K3 professional learning program for the Connecticut State Department of Education; and the creation of training and resources to support standards implementation for the Florida Department of Education. We recently collaborated with Chicago Public Schools (IL) to develop a full-year, standards-aligned digital curriculum for PK12 English Language Arts and mathematics and are providing asynchronous and synchronous professional learning to teachers and administrators to support implementation. Currently, we are also developing a K5 ELA curriculum in partnership with Pinellas County Schools (FL) to support their transition to the new Florida B.E.S.T standards.ResponsibilitiesThe Implementation Specialist: Identifies appropriate software and tools needed to best address project needsMaintains strong understanding of the technology systems being used in a projectDevelops processes, procedures, and documentation for technology solutionsActs as system administrator for underlying technologiesAble to creatively problem solve to identify and correct technical issues and then lead team members to implement resolutionPlans, organizes, and directs the activities of a team of support resources (temps, contractors, internal staff) that leverage technology to implement client solutionsResponsible for training contractors in procedures and maintaining a high standard of qualityCommunicates with other leads and project management to stay up to date on project priorities and changing informationFulfills other project related duties as assigned; andMaintains positive working relationship with all staff and customersRequired Skills and Orientations Excellent communication, interpersonal and client-facing skillsAbility to effectively communicate project status, issues, and informationComfortable managing and prioritizing across multiple projectsProvides leadership to PCG staff and data processing specialistProcess oriented, results-driven strategy, through a positive solutions orientationExcellent writing skills and attention to detailAbility to meet aggressive deadlines and proactively communicate project statusDetail and process improvement orientedAbility to represent implementation platform needs during RFP process to ensure proper staffing and timing is built into proposals.Solid technical, practical, and demonstrable skills with Microsoft Office Suite including Word, Excel and PowerPoint and Google workspace toolsKnowledge/experience with educational learning management solutions a plusQualificationsRequired/Desired Experience Bachelors degree with 5+ years of relevant experience with implementation servicesExperience leading an Implementation teamExperience with digital learning instructional design (Preferred)Next Steps Interested individuals must submit Resume or CV.EEO StatementPublic Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.> Job Locations USPosted Date 2 weeks ago (11/2/2022 7:37 PM)Job ID 2022-8770 # of Openings 1 Category Consulting Type Regular Full-Time Practice Area Education ServicesPublic Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Keywords: Public Consulting Group, Bismarck , Implementation Specialist, Other , Bismarck, North Dakota