Office Manager

Company: Twin City Roofing
Location: Mandan
Posted on: May 10, 2025

Job Description:

Position Purpose and Objectives
The Office Manager plays a pivotal role in overseeing all facets of office administration. This position is designed to support the president, vice president and other office staff by ensuring effective management of daily operations and administrative tasks.

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• Ensure the administrative needs of the company are not only met but exceeded, thereby contributing to operational excellence.
  
• Manage financial records and ensure that all bookkeeping tasks are performed accurately and on time and are kept up to date.
  
• Foster strong communication links with clients to maintain relationships and manage sometimes difficult or emotional customer situations.
  
  Employment Status: Exempt (salaried)
  Specific Duties, Functions and Responsibilities
  
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  • Prioritize office experiences to elevate customer service whether by phone, email, or in-person interactions and ensure all interactions are held to the highest standards in decorum and professionalism.
    
  • Institute and uphold professional standards for office staff communication with clients and colleagues.
    
  • Exhibit the ability to work well with others within a company system.
    
  • Handle administrative responsibilities including but not limited to mailings, office supplies, operations management, and management of all maintenance services.
    
  • Engage in human resources activities, ensuring accurate personnel files and management of employee benefits.
    
  • Assist in the preparation and submission of bid documents, sales packets, and other promotional materials.
    
  • Arrange lodging, travel, meetings and other events as needs arise.
    
  • Prepare and follow current standard operating procedural manuals to ensure operational guidelines are maintained or implemented consistently and effectively and oversee adherence to them.
    
  • Ensure all filing systems are maintained and current and implement new and more efficient filing systems as needs arise.
    
  • Assume responsibility for all office equipment in good working order.
    
    Required Knowledge, Skills and Abilities
    Work Skills: Capable of managing various ongoing projects with a high level of professionalism.
    Communication: Exhibit clear verbal and written communication across varying channels.
    Technical Skills: Proficiency in Microsoft Office Suite, with knowledge of accounting software and ability to learn new software & applications being highly advantageous.
    Safety and Security: Ensure a safe and secure working environment through adherence to procedural guidelines.
    Education and Experience: High school diploma or equivalent. Some relevant office management experience is preferred. Individuals with a degree and/or long work history in accounting are also preferred but not required.
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Keywords: Twin City Roofing, Bismarck , Office Manager, Executive , Mandan, North Dakota