President/CEO
Company: Easter Seals Goodwill ND
Location: Mandan
Posted on: May 4, 2025
Job Description:
Category: Exempt - Full-TimePosition Title: President CEOReports
to: Board of TrusteesRole Summary : The President CEO is
responsible for providing the overall leadership, guidance, and
direction of Easter Seals Goodwill ND Inc. Working with and through
the team, the incumbent leads the senior leadership team and
leadership team in creating and implementing a shared vision for
the organization and establishing an environment that facilitates
and empowers team members in working to advance the organization in
terms of culture, capability, processes, and impact through
developing and implementing strategic plans and identifying new
opportunities for growth. The incumbent is responsible for building
high-level partnerships and leading major initiatives while
handling the organization's external and internal affairs. This
position works within the guidelines of ESGWND policies/procedures,
State and Federal Laws, rules, and regulations.Minimum
Qualifications/Basic Position Requirements :
- A master's degree is required in business, healthcare, or
related field.
- A minimum of 10+ years track record of executive leadership
roles within a service organization in retail, e-commerce,
developmental disability, healthcare, or education
environment.
- Proven skills in organization, supervision, management,
leadership, and communication skills - both oral and written.
- Working knowledge of Windows environment Intranet and Internet
technology and the ability to access, organize, and relay
information in meaningful ways using email, word processing,
spreadsheets, etc.Scope of Responsibility: The President/Chief
Executive Officer consults with the Board of Trustees on policy
changes and matters concerning significant changes in strategic
direction or operating plans, potential legal exposure, and
material changes in the organization's financial plans or position.
The incumbent also must be able to demonstrate the ability to:
- Direct the work of others using problem solving skills. Must be
able to support, interpret, implement, and communicate ESGWND,
State, and Federal policies, procedures, laws, rules, and
regulations for the various departments.
- Lead a team in translating the larger organizational vision
into specific division and department goals and objectives with
help from the ESGWND leadership.
- Recommend courses of action and developing special projects
that move ESGWND's mission forward.
- Effectively communicate verbally and in writing with ESGWND
staff and with external personnel such as federal, state, and local
agencies, and prepare and make presentations. The ability to
develop, expand, and coordinate the services provided by ESGWND is
also required.
- Utilize effective interpersonal skills; being tactful,
courteous, and diplomatic with internal and external contacts. Must
be able to adapt to rapid change and must be able to intervene
promptly in crisis/emergency situations.
- The ability to exercise a high degree of confidentiality.CORE
ACCOUNTABILITIES
- Leadership - Demonstrated ability to motivate and energize the
organization. Developing, guiding, and encouraging a culture that
reinforces the mission and values of ESGWND.
- Serves as a role model for enthusiasm, competence, and
commitment to others.
- Creates a client-centered environment with a focus on
establishing systems that meet individualized client goals. Acts as
a role model and advocate for individuals served and
customers.
- Acts with and models the highest level of integrity, chooses
the ethical course of action, sets high personal standards, and
treats others honestly, fairly and with mutual respect.
- Weighs alternative actions and makes reasonable and appropriate
decisions that reflect the facts of a situation.
- Develops consensus regarding decisions or courses of action
from individuals with real or perceived conflicting interests.
- Creates an environment of mutual trust, respect, and
cooperation. Addresses unproductive behavior such as bullying
insults and stereotyping. Encourages healthy resolution of conflict
and supports acceptable solutions and compromise resulting in
effective relationships.
- Expresses ideas and information proactively, positively, and
respectfully in individual, public and group situations.
- Uses appropriate interpersonal styles and methods to guide
individuals or groups to accomplish tasks.
- Gathers, evaluates, and disseminates information to team
members and board in a timely, effective, and efficient manner with
the goal of keeping various audiences appropriately informed.
- Acts as an effective team member and models appropriate
behavior through cooperation, mutual respect, and shared work to
realize common goals.
- Strategy - Collaborate with the Board to create, refine, and
implement the strategic plan while ensuring that the budget, staff,
and priorities are aligned with Easter Seals Goodwill of North
Dakota, Inc.'s core mission.
- Projects future business needs for ESGWND services, develops
strategic plans and short-term goals and objectives for ESGWND.
Leads senior management staff in implementing the strategic plan.
Recommends and adheres to the annual fiscal budget for ESGWND.
- Directs and monitors the development and implementation of new
services, based on people served, families, and community needs,
organizational objectives, and regulatory requirements. Assures
marketing strategies are implemented to maintain or expand present
services and geographic area.
- Evaluates opportunities and recommends initiatives to expand
sources of revenue through programmatic development and evaluates
potential niche markets to assess what ESGWND could provide that
expand the mission and footprint across the region.
- Evaluates and recommends action relative to potential local,
regional, and national strategic partnerships, along with other
members of senior management, to collaborate with other provider
organizations, academic institutions, and educational systems, to
enhance services from ESGWND.
- Searches for innovative solutions, improvement of services, and
appropriate growth of the organization. Effectively advances ideas,
overcomes obstacles, and influences decision makers. Observes the
need for action and acts accordingly seeking board direction when
appropriate.
- Readily and effectively adapts to changing ideas and activities
to cope with varying situations. Acts as an effective agent of
change.
- Board Governance - Effectively working with the Board of
Trustees to develop cogent and achievable strategy. Providing
analysis and support to the Board as to whether the strategy is
working.
- Maintain regular and ongoing communication to build strong
relationships with the entire Board, providing leadership and
support to members.
- Communicate effectively with the Board by providing members
with all the information necessary to continually function properly
and make informed decisions in a timely and accurate manner.
- Attend all Board meetings and provide reports and updates on
staffing levels, current work, project timelines, and project and
organizational progress.
- Manage the Board as needed to build consensus, remind them of
outstanding deliverables, and offer support.
- Implement Board policies and procedures in accordance with the
written and established bylaws and build support for the Board
decisions amongst staff.
- Work closely and openly with the Board, ensuring ongoing
communication of risks, issues, and successes.
- People Management - Developing and accessing people relative to
having the right people in the right jobs to achieve organizational
goals. Developing and maintaining a pipeline/stream of the right
people for succession and supporting goals and strategies. Employee
engagement.
- Develops, implements, and reviews operating policies and
procedures, along with other members of senior management, ensuring
regulatory and other compliance.
- Efficiently and effectively utilizes human, financial, and
organizational resources to achieve organizational objectives.
Continually monitors the need and availability of resources and
operates in a cost-effective manner without sacrificing
quality.
- Oversees the integration of ESGWND mission and mission critical
operations and ensures effective systems exist to meet ESGWND's
operational plan. Maximizes operational efficiencies to provide the
highest quality of safe and appropriate care.
- Oversees strong workforce development through recruitment and
retention, employee satisfaction and engagement, maximizing
employee growth and development, and succession planning.
- Creates an environment of support and positive regard for staff
and clients. Encourages staff development through self-assessment,
skill development, training, and learning. Acts as an advocate for
clients and staff.
- Uses influence to create enthusiasm and team focus to attain
goals. Recognizes and rewards employees for high performance. Acts
as a role model for others and confronts behavior that undermines
organizational objectives.
- Establish clear work standards and expectations, monitors
performance, motivates employees, utilizes coaching and corrective
action when necessary, and conducts performance appraisals on a
timely basis.
- Interviews, hires, and supervises ESGWND senior leadership
staff. Prepares and conducts performance reviews, coaches, mentors,
counsels, completes performance correction notices as needed,
conducts regularly scheduled senior management and leadership
development meetings, and promotes team building activities.
Approves program policies and informs Board of management
changes.
- Assesses and approves contractual relationships for the
utilization of external resources.
- Efficiently and appropriately delegate tasks. Monitors progress
on tasks and assures goal accomplishment.
- Operating Measures - Assure and demonstrate that financial
P&L's, asset utilization, quality and client satisfaction are
headed in the right direction.
- Monitors financial matters on an ongoing basis, in conjunction
with the Chief Financial Officer and other members of senior
leadership. Achieve and maintain strong financial health.
- Actively involved with the North Dakota Department of Human
Services, National Easter Seals, and Goodwill Industries
International, Inc.
- Recommends and adheres to the annual fiscal budget for
ESGWND.
- Maintains compliance with accreditation standards per ESGWND
standards, policies and State and Federal regulation.
- Maintains licensure standards regarding Title XIX surveys.
- Assure quality services through maintenance of ESGWND Quality
Enhancement Program (medication errors, infections, service
outcomes, and incidents).
- Relationship with External Constituencies - Positive and
meaningful engagement with ESGWND people served, customers,
parents, guardians, and other stakeholders. Develop and maintain
linkages with the external world.
- Promotes ESGWND services to families, agencies, and the public
by actively participating in civic organizations, committees, and
regular interaction with advocacy groups.
- Develops positive and professional relationships with Board,
develops and educates Board, and provides Board with
education.
- Develop relationships and ensures regular positive
communication with internal and key external constituents including
team members, the community, current and potential donors,
governmental representatives, politicians, lobbyists, and
reimbursement agencies.WORKING ENVIRONMENTHazardous exposure
category: Place an x in the appropriate category for the role:
- Involves an inherent potential for contact with blood, body
fluids or tissues. Appropriate protective measures are required for
every employee engaged in Category I tasks.
- X Involves no exposure to blood, body fluids, or tissues, but
potential exposure in usual work. Employees performing Category II
tasks do not need to wear protective equipment, but they should be
prepared to put on protective equipment on short notice.
- Involves no exposure to blood, body fluids, or tissues,
although situations can be hypothesized under which anyone,
anywhere, might encounter potential exposure to body
fluids.PHYSICAL REQUIREMENTSLifting Requirements: Place an "X" in
the appropriate category:
- X Sedentary work - Exerting up to 10 pounds of force
occasionally and / or a negligible amount of force frequently to
lift, carry, push, pull or otherwise move objects, including the
human body. Sedentary work involves sitting most of the time but
may involve walking or standing for brief periods of time. Roles
are sedentary if walking and standing are required only
occasionally, and all other sedentary criteria are met.
- Light work - Exerting up to 20 pounds of force occasionally,
and/or 10 pounds of force frequently, and/or a negligible amount of
force constantly to move objects. Physical demand requirements
exceed those for sedentary work.
- Medium work - Exerting 20 to 50 pounds of force occasionally,
and/or 10-25 pounds of force frequently, and/or up to 10 pounds of
force constantly to move objects. Physical demand requirements
exceed those for light work.
- Heavy work - Exerting 50 to 100 pounds of force occasionally,
and/or 25-50 pounds of force constantly to move objects. Physical
demand requirements exceed those for medium work.
- Very heavy work - Exerting in excess of 100 pounds of force
occasionally, and/or more than 50 pounds of force frequently,
and/or more than 20 pounds of force constantly to move objects.
Physical demand requirements exceed those for heavy work.
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Keywords: Easter Seals Goodwill ND, Bismarck , President/CEO, Executive , Mandan, North Dakota
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