Technician Staffing Specialist

Company: SquareTrade
Location: Bismarck
Posted on: November 19, 2022

Job Description:

Job Description

SquareTrade is looking for energetic, high-performing, tech-savvy individuals to join our Operations and Supply Chain team as a Network Specialist. In this role, you will help SquareTrade grow our network of in-home repair technicians by actively finding qualified service providers, educating them on our service standards, evaluating them and influencing them to join our repair network. Since this is an external-facing role, you will act as a brand ambassador for the company and will demonstrate high energy, excellent communication skills, and a high level of attention to detail. You will also bring a continuous improvement mindset to the role, and identify opportunities to improve the recruitment process for all stakeholders.

What You'll Be Doing...

Develop a database of service providers in each market from a variety of sources.

Communicate with prospective service providers via email and phone

Effectively explain SquareTrade's repair processes, and standards of service

Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)

Evaluate candidates to determine suitability for SquareTrade's service network

Articulate value proposition to candidates who are interested in the job opportunity and keep them engaged

Effectively guide service providers through onboarding processes in a timely manner

Maintain and present recruiting progress reports to the team

The shift for this role is daytime hours

Keywords: SquareTrade, Bismarck , Technician Staffing Specialist, Professions , Bismarck, North Dakota