CEC Business Analyst (any NAD CEC or HQ)
Company: Marriott
Location: Bismarck
Posted on: August 5, 2022
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Job Description:
**Job Number** 22103033**Job Category** Reservations**Location**
CEC Omaha, 1818 North 90th Street, Omaha, Nebraska, United
States**Schedule** Full-Time**Located Remotely?** Y**Relocation?**
N**Position Type** Management?**JOB SUMMARY**+ Any US or Canada
CECThis is an exciting opportunity to join an innovative department
as a key member of the Business Analytics team. The Business
Analyst will work closely with the Director, Business & Operational
Reporting, Business Analytics reporting to assist with accurate and
timely analysis and reporting for all Domestic and International
offices within the Customer Engagement Centers.The basic function
of this job is to analyze and critique business trends, provide
timely and accurate reporting along with monthly reporting to
outline the businesses operational wins and opportunities. This
position bridges the gap between historical performance and
predicting future performance.This position requires an individual
to use critical thinking and problem-solving skills to perform
ad-hoc analysis for new initiatives and give thoughtful insight and
recommendations.**CANDIDATE PROFILE****Required Education and
Experience**+ Bachelor's degree required, preferably in
mathematics, statistics, accounting, financial or related major+
One year experience with Microsoft Office for data analysis,
PowerPoint, Excel and SQL.**Preferred Experience**+ Knowledge of
Marriott and the hospitality industry.+ 2 - 4 years' experience in
finance, lodging and/or consulting related discipline.+ 2 - 4
years' experience in a multi-call center operations environment+
Consulting and project management skills highly valued+ Marriott
sales, finance and/or operations analysis experience+ Experience
with Marriott's business applications including Productivity
Systems (e.g., Reveal, PURE, IEX) and Technical Systems (e.g., CTI,
IVR).+ Strong SQL skills.+ Experience with BI platforms (SSRS,
MicroStrategy, Tableau, Alteryx, PowerBI)+ Investigates
relationships and correlations between data sets+ Presenting
findings and prescriptions**CORE WORK ACTIVITIES**+ Proactively
analyze and evaluate business trends, determine applicability and
recommend modifications in the business strategy accordingly.+
Analyze, create and support operational reporting to improve
business efficiencies for specific business units.+ Maintain a
strong knowledge of key business factors within all Marriott Sales
and Customer Care Offices and identify areas of opportunity for
cost reduction.+ Provide on-going operational and business analysis
support to leadership to support strategic decision making using
appropriate approaches, systems, and resources.+ Identify and
surface best practices from existing environments and areas of
opportunities to increase profitability, reduce risks, and/or
improve operational efficiencies.+ Provide ad-hoc analysis based on
request.+ Compile analysis used in business cases, as well as,
assist with the implementation of new business programs and
strategies.**MANAGEMENT COMPETENCIES****Leadership**+
**Adaptability** - Maintains performance level under pressure or
when experiencing changes or challenges in the workplace.+
**Communication** - Conveys information and ideas to others in a
convincing and engaging manner through a variety of methods.+
**Problem Solving and Decision Making** - Identifies and
understands issues, problems, and opportunities; obtains and
compares information from different sources to draw conclusions,
develops and evaluates alternatives and solutions, solves problems,
and chooses a course of action.+ **Professional Demeanor** -
Exhibits behavioral styles that convey confidence and command
respect from others; makes a good first impression and represents
the company in alignment with its values.**Managing Execution**+
**Building and Contributing to Teams** - Participates as a member
of a team to move toward the completion of common goals while
fostering cohesion and collaboration among team members.+ **Driving
for Results** - Sets high standards of performance for self and/or
others; assumes responsibility for work objectives; initiates,
focuses, and monitors the efforts of self and/or others toward the
accomplishment goals; proactively takes action and goes beyond what
is required.+ **Planning and Organizing** - Gathers information and
resources required to set a plan of action for self and/or others;
prioritizes and arranges work requirements to accomplish goals and
ensure work is completed.**Building Relationships**+ **Coworker
Relationships** - Interacts with others in a way that builds
openness, trust, and confidence in the pursuit of organizational
goals and lasting relationships.+ **Customer Relationships** -
Develops and sustains relationships based on an understanding of
customer/stakeholder needs and actions consistent with the
company's service standards.+ **Global Mindset** - Supports
employees and business partners with diverse styles, abilities,
motivations, and/or cultural perspectives; utilizes differences to
drive innovation, engagement and enhance business results; and
ensures employees are given the opportunity to contribute to their
full potential.**Generating Talent and Organizational Capability**+
**Talent Management** - Provides support and feedback to help
individuals develop and strengthen skills and abilities needed to
accomplish work objectives.**Learning and Applying Professional
Expertise**+ **Applied Learning** - Seeks and makes the most of
learning opportunities to improve performance of self and/or
others.+ **Business Acumen** - Understands and utilizes business
information to manage everyday operations and generate innovative
solutions to approach business and administrative challenges.+
**Technical Acumen** - Understands and utilizes professional skills
and knowledge in a specific functional area to conduct and manage
everyday business operations and generate innovative solutions to
approach function-specific work challenges.+ **Basic Competencies**
- Fundamental competencies required for accomplishing basic work
activities.+ **Basic Computer Skills** - Uses basic computer
hardware and software (e.g., personal computers, word processing
software, Internet browsers, etc.).+ **Mathematical Reasoning** -
Adds, subtracts, multiplies, or divides quickly, correctly, and in
a way that allows one to solve work-related issues.+ **Oral
Comprehension** - Listens to and understands information and ideas
presented through spoken words and sentences.+ **Reading
Comprehension** - Understands written sentences and paragraphs in
work related documents.+ **Writing** - Communicates effectively in
writing as appropriate for the needs of the audience._Marriott
International is an equal opportunity employer. We believe in
hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law._Marriott International is
the world's largest hotel company, with more brands, more hotels
and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration.
So, we ask, where will your journey take you?
Keywords: Marriott, Bismarck , CEC Business Analyst (any NAD CEC or HQ), Professions , Bismarck, North Dakota
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