Sr. Account Consultant
Company: Sedgwick
Location: Bismarck
Posted on: June 25, 2022
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Job Description:
**The 'Apply with SEEK' option will be utilized for
International applicants, mainly Australia. If this does not apply
to you please use the 'Apply' option.**Sr. Account ConsultantIF YOU
CARE, THERES A PLACE FOR YOU HEREFor a career path that is both
challenging and rewarding, join Sedgwicks talented team of 27,000
colleagues around the globe. Sedgwick is a leading provider of
technology-enabled risk, benefits and integrated business
solutions. Taking care of people is at the heart of everything we
do. Millions of people and organizations count on Sedgwick each
year to take care of their needs when they face a major life event
or something unexpected happens. Whether they have a workplace
injury, suffer property or financial loss or damage from a natural
or manmade disaster, are involved in an auto or other type of
accident, or need time away from work for the birth of a child or
another medical situation, we are here to provide compassionate
care and expert guidance. Our clients depend on our talented
colleagues to take care of their most valuable assetstheir
employees, their customers and their property. At Sedgwick, caring
counts. Join our team of creative and caring people of all
backgrounds, and help us make a difference in the lives of
others.Sedgwick is a global leader in property insurance claims,
offering solutions for commercial and residential markets. We
specialize in large/complex losses, large domestic and
international commercial risks, middle market commercial property
losses, and real estate and catastrophic losses.**PRIMARY PURPOSE**
**:** To manage claim caseload of highly complex claims, coverage
issues (handling claims against insurance or other companies
related to personal, casualty, or property loss of at least
$1million) within granted authority level including related
financial implications, along with financial implications and to
mentor other team members.**ESSENTIAL FUNCTIONS and
RESPONSIBILITIES**+ Manages claim caseloads involving complex
coverage issues with specific loss such as discontinuing business
expense.+ Handles Large Commercial and Small Business that involve
multiple buildings.+ Utilizes special account instructions to
obtain individual customer information and adhere to instructions;
identifies, initiates, and coordinates various specialized services
such as subrogation, fraud evaluation or case management review to
resolve claims.+ Establishes and maintains effective relationship
with internal and external customers and internal colleagues;
communicates effectively and timely.+ Mentors and coaches account
representatives and account specialists; facilitates round table
discussions within the assigned team.+ Investigates, evaluates, and
resolves claims; identifies potential problems/trends in claim
files and takes corrective action or makes corrective
recommendations; interprets medical reports and state law or
jurisdictional law in claim handling.+ Applies jurisdictional and
medical knowledge to properly assess the indemnity, medical and
expense exposure of assigned claims and appropriately interprets
and applies insurance coverage.+ Reviews client files and
collaborates with team to prepare information which includes
thorough analysis of file strategies, claims status and emerging
trends.+ Proactively manages litigation in conjunction with client
requirements; works constructively with client and legal
representatives to resolve complex litigated claims.+ Ensures
compliance and best possible outcomes by minimizing financial
liability.+ Complies with all statutory guidelines and individual
licensing requirements in order to prevent penalties and fines;
utilizes instructions and tools provided to ensure that all state
required documentation is issued accurately and in timely manner in
accordance with specific jurisdictional timeframes and guidelines.+
Monitors reports as assigned and documents compliance with key
jurisdictional requirements (i.e. EDI, timeliness of benefit
payments, etc.); assists Team Lead in tracking completion of teams
tasks and projects; reviews SAS/SOX documents and submits in timely
manner; and assists with takeover and reverse takeover projects
ensuring that claim files are transferred and handled
appropriately.**ADDITIONAL ESSENTIAL FUNCTIONS and
RESPONSIBILITIES**+ Performs other duties as assigned.+ Supports
the organization's quality program(s).**QUALIFICATIONS****Education
& Licensing**Bachelor's degree from an accredited college or
university preferred. State adjuster licenses
required.**Experience**Eight (8) years of related experience or
equivalent combination of experience and education
required.**Skills & Knowledge**+ Strong oral and written
communication, including presentation skills+ PC literate,
including Microsoft Office products+ Analytical and interpretive
skills+ Strong organizational skills+ Strong Customer Service
skills+ Excellent interpersonal skills+ Ability to work in a team
environment+ Ability to meet or exceed Performance
Competencies**WORK ENVIRONMENT**When applicable and appropriate,
consideration will be given to reasonable accommodations.**Mental**
**:** Clear and conceptual thinking ability; excellent judgment,
troubleshooting, problem solving, analysis, and discretion; ability
to handle work-related stress; ability to handle multiple
priorities simultaneously; and ability to meet
deadlines**Physical** **:** Computer keyboarding, travel as
required**Auditory/Visual** **:** Hearing, vision and
talking**NOTE** **:** Credit security clearance, confirmed via a
background credit check, may be required for this position.The
statements contained in this document are intended to describe the
general nature and level of work being performed by a colleague
assigned to this description. They are not intended to constitute a
comprehensive list of functions, duties, or local variances.
Management retains the discretion to add or to change the duties of
the position at any time.Sedgwick is an Equal Opportunity Employer
and a Drug-Free Workplace.
Keywords: Sedgwick, Bismarck , Sr. Account Consultant, Professions , Bismarck, North Dakota
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