FT-Sales Associate - Inside Lawn And Garden-Day
Posted on: November 16, 2021
What You Will Do
All Lowe s associates deliver quality customer service while
maintaining a store that is clean, safe, and stocked with the
products customers need. As a Customer Service Associate, this
Being friendly and professional, welcoming customers to Lowe s and
helping with home improvement project needs.
Validating loading tickets and processing orders and deliveries
accurately so customers receive merchandise as expected and in a
Engaging in safe work practices and encouraging others to do the
The Customer Service Associate is responsible for customers
experience with Lowe s. This associate plays a critical role in
helping our customers select the right products, ensuring quotes
are accurate, verifying correct price labels, and confirming that
all customer needs are met. In addition, this associate delivers
excellent customer service by listening to customers, using
expertise to help customers, and loading merchandise for customers.
This associate must always remain vigilant and report any safety or
security concerns around the entrance of the store.
The Customer Service Associate responsibilities vary dependent on
the department he/she supports. Customer Service Associates work in
one of the following areas: Appliances, Cabinets, Flooring, Live
Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or
Windows & Walls. Individuals applying for a role as a Customer
Service Associate may be considered for any one of these areas,
depending on hiring needs and skillset.
Travel Requirements: This role does not require regular travel;
however, this role may need to travel on occasion to meetings,
trainings, or to support neighboring stores.
What We're Looking For
Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up
to 25 hours per week, respectively; more hours may be required
based on the needs of the store.
Requires morning, afternoon and evening availability any day of the
Physical ability to perform tasks that may require prolonged
standing, sitting, and other activities necessary to perform job
CSAs assigned to the Greeter departments (available in select
stores) minimally must be able to lift 10 pounds without
assistance; may lift over 10 pounds with or without assistance.
CSAs assigned to all other departments (excluding Greeter
departments) minimally must be able to lift 25 pounds without
assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
6 months of experience using a computer, including inputting,
accessing, modifying, or outputting information.
6 months experience using common retail technology, such as smart
phones and tablets.
Ability to obtain sales related licensure or registration as may be
required by law.
6 months of sales experience identifying and selling products based
on customer needs, including credit cards, installations, add-on
sales, and explaining warranties, product features, and
6 months of retail experience providing customer service, including
identifying and resolving customer issues, assisting customers in
locating product, greeting customers, answering phones, building
relationships with customers, and thanking customers for their
Bi-lingual skills, if applicable to the store.
Certification in trade related to department (e.g., hardware,
kitchen, plumbing, electrical, lawn and garden, and lumber/building
materials). Associated topics: b2c, door to door, electronic
commerce, residential, residential customer, residential sales,
Keywords: Lowe's, Bismarck , FT-Sales Associate - Inside Lawn And Garden-Day, Other , Bismarck, North Dakota
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