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Senior IT Delivery Manager

Company: Public Consulting Group
Location: Bismarck
Posted on: November 23, 2022

Job Description:

OverviewPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, technology, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG employs approximately 2,000 professionals worldwideall committed to delivering solutions that change lives for the better. The firm has extensive experience in all 50 states, Canada, and a growing practice in Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com . Responsibilities

  • Works with Business Project Manager to ensure the timely delivery of all project IT components based on the functional requirements delivered by Business on budget and with high quality.
  • As a scrum master, assist in managing the work of individual Business Analysts, Build Engineers and QA Engineers.
  • Ensure that all IT delivery projects adhere to the Software Development Life Cycle process.
  • Primary point of contact for technical topics between the client, vendor, and business and HSD teams.
  • Responsible to work with the business team and the client in defining the priorities and timelines for each project.
  • Responsible for making sure each project is on schedule, on budget, and within scope while keeping the management informed of the status of each project.
  • Manages IT risks in conjunction with the Business Project Manager (identifies IT risks, identifies required mitigation plans and follows up on implementation of plans).
  • Acts as a communication channel between Business (Client requirements, constraints, risks, etc.) and the IT team to ensure that IT priorities are in line with Business priorities (Business represents the client priorities).
  • Ensures quality by reviewing test comprehensiveness and results before changes are implemented in production.
  • Ensure systems operations and performance exceed client requirements and expectations.
  • Balance maintenance with development activities to ensure systems are current, stable while incorporating system enhancements.
  • Interfaces with Infrastructure team to ensure performance and availability service levels are met.
  • Escalates any issues requiring the intervention of IT higher management to the appropriate levels.
  • Ability to handle multiple projects at the same time and multiple scope items in a single project.
  • Ability to conversate with clients and HSD in technical terms.
  • Ability to understand the complexity of work involved to make informed decisions on timelines.
  • Ability to review database design and sign off on database design
  • Ability to perform data analysis in SQLQualificationsEducation: BS in Computer Science, Information Systems, or related field requiredExperience: 10+ years experience in IT project management, preferably working directly with clients through a full system development lifecycle
    • Previous large scale system development and maintence experience
    • Experienced in managing system development teams in Agile environmentCertification: Project Management Certification (PMP, CSM, CAPM) desired, but not required Required Skills:
      • Exposure to multiple software development methodologies preferred (Waterfall, Agile, etc).
      • Demonstrated ability to manage projects.
      • Excellent problem-solving skills.
      • Excellent communication skills.
      • Working knowledge of the Software Development Lifecycle (SDLC)
      • Ability to work well under pressure
      • Able to work with an ambiguous or undefined set of requirements or expectations
      • Self-starter / Strong initiative
      • Ability to interact with all levels of client personnel (end user, management, executive, technical, business)
      • Able to defuse conflicts including internal or external teams
      • Excellent planning abilities, tactical and strategic
      • Able to manage multiple projects simultaneously
      • In depth technical prowess including software engineering and information technology
      • Extensive knowledge of SQL
      • Able to manage a development team or system analyst teamAble to foresee operational needs as part of development and incorporate those in the design of the system to include business reporting (invoice metrics/volumes) and client reporting needs.#LI-remoteEEO StatementPublic Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.> Job Locations USPosted Date 3 weeks ago (10/26/2022 11:34 AM)Job ID 2022-8734 # of Openings 1 Category Information Technology Type Regular Full-Time Practice Area Health ServicesPublic Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Keywords: Public Consulting Group, Bismarck , Senior IT Delivery Manager, IT / Software / Systems , Bismarck, North Dakota

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