BismarckRecruiter Since 2001
the smart solution for Bismarck jobs

Technology Specialist

Company: Dynamic Campus
Location: Bismarck
Posted on: February 19, 2021

Job Description:

Academic Technology Services Specialist - UMaryThis position is responsible for the operation and coordination of academic technology, classrooms, computer labs, and meeting spaces. The Academic Technology and Services Specialist is responsible for support, training, and maintenance related to managing and maintaining the academic technology, venue areas, public spaces, conference rooms, classrooms, labs, and for event spaces. This support is inclusive of working collaboratively across the client site to define the specifications, plan for changes, implement, and maintain the technology for the defined use. Additionally, the Academic Technology and Services Specialist will collaborate across departments and within OIT to define effective standards, policies, processes and procedures for the evaluation, acquisition, ongoing management and maintenance, and support and training of academic and classroom technology.Responsibilities:* Fields Help Desk requests via phone, email, and walk-ins, creating an initial ticket record of the request and updating tickets with notes on any work performed.* Identifies and organizes tickets according to priority, and resolves issues in an effective and timely manner.* Identifies, diagnoses, and resolves computer software, hardware, and networking problems for users of University computer resources in an effective and timely manner, working with vendor support contacts and/or escalating to appropriate personnel as necessary.* Investigates complex issues, determining root causes and solutions, and documenting resolutions.* Ensures that all classroom, conference room, and lab computers are updated, patched, and interfacing properly with audiovisual equipment.* Demonstrates initiative and self-motivation in researching solutions to problems and keeping up-to-date with current technology.* Communicates technical solutions clearly in a friendly and professional manner, and conveys pertinent information promptly to customers and other stakeholders.* Drives customer satisfaction and demonstrates strong customer service orientation.* Demonstrates effective interpersonal, communication, and conflict resolution skills.* Authors technical documentation and ensures that it is updated to remain current.* Provides one-on-one user training as needed.* Configures, upgrades, and installs new and existing multimedia, computer hardware and software.* Authors technical documentation and ensures that it is updated to remain current.* Provides group or one-on-one user training as needed for event, academic technology, or multimedia use.* Manage classroom technology* Support and training users on using classroom technology* Keep up to date on current technology and future trends.* Plan for maintaining and updating classroom technology.* Install and configure classroom technology* Provide event setup, support, and management of multimedia, and academic technology for events.* Work with University departments and other staff in setting up and executing event operations.* Demonstrate positive relationships and professionalism.* With direction from University departments, coordinate event operations.* Work autonomously to complete complex technical tasks.* Carry out necessary pre- and post- classroom/event equipment checks and proactively identify potential issues with event equipment.* Carry out necessary pre- and post- semester equipment checks and proactively identify potential issues with classroom and meeting space equipment.* Maintain and support classroom and event operations.* Some courses/events may include nights and weekends* Monitors inventory of multimedia, computer equipment, software, parts, and supplies, and assists with the ordering of needed resources.Requirements:* Bachelors degree in Computer Science, Information Technologies or related field, or an equivalent combination of experience, education, and training;* 2+ years experience managing classroom technology.* Experience delivering training sessions for faculty on the use of classroom technology.

Keywords: Dynamic Campus, Bismarck , Technology Specialist, IT / Software / Systems , Bismarck, North Dakota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Lead Engineer - Embedded Software
Description: Doosan Bobcat designs and manufactures a wide variety of products which include loaders, excavators, compact tractors, and attachments. These--products--require--embedded software to support critical (more...)
Company: Doosan Corporation
Location: Bismarck
Posted on: 02/24/2021

In-Home Usage Tester (Product Tester from home) Part-time
Description: American Consumer Panels reg , located at One World Trade Center, 285 Fulton St., Suite 8500 New York, NY, 10007, is looking to fill the position listed below nationwide : br br In-Home Usage Tester (more...)
Company: American Consumer Panels
Location: Bismarck
Posted on: 02/24/2021

Mobile Notary Association Club
Description: Nationwide Looking for a mobile notary to sign and stamp your documents We notarize sign documents in all 50 states, and we will always be at your service. Hours: Available
Company: Certified Mobile Notary Services
Location: Bismarck
Posted on: 02/25/2021


Embedded Software Engineer
Description: Location : Bismarck, ND - Fargo, ND Job Information Doosan Bobcat designs and manufactures a wide variety of products which include loaders, excavators, compact tractors, and attachments. These products (more...)
Company: Doosan Bobcat NA
Location: Bismarck
Posted on: 03/1/2021

Java Developer
Description: Java DeveloperBismarck, ND 12 months contract Position North Dakota Information Technology department NDIT is contracting with Infojini Inc. for a trained, established, experienced Information Technology (more...)
Company: Charter Global, Inc.
Location: Bismarck
Posted on: 02/28/2021

Technical Sales Engineer
Description: Company OverviewFounded in 1993, In Control, Inc. is a leading automation controls system integrator serving the water, wastewater, industrial, and utility markets in the upper Midwest and Great Plains (more...)
Company: In Control, Inc.
Location: Bismarck
Posted on: 02/17/2021

Information Technology Specialist (25B)
Description: If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be (more...)
Company: Army National Guard
Location: Bismarck
Posted on: 02/19/2021

Technology Specialist
Description: Academic Technology Services Specialist - UMaryThis position is responsible for the operation and coordination of academic technology, classrooms, computer labs, and meeting spaces. The Academic Technology (more...)
Company: Dynamic Campus
Location: Bismarck
Posted on: 02/19/2021

In-Home Usage Tester (Product Tester at Home)
Description: IN-HOME USAGE TESTER Product Tester at Home Part-time Presently we're recruiting Product Testers from home in several US cities to expand our private network of In-Home Usage Testers IHUT to fulfill (more...)
Company: American Consumer Panels
Location: Bismarck
Posted on: 02/16/2021

25B Information Technology Specialist
Description: If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be (more...)
Company: Army National Guard
Location: Bismarck
Posted on: 02/17/2021

Log In or Create An Account

Get the latest North Dakota jobs by following @recnetND on Twitter!

Bismarck RSS job feeds