BismarckRecruiter
the smart solution for Bismarck jobs

Team Leader of Claims Operations and Service Units

Company: Blue Cross Blue Shield Of North Dakota
Location: Bismarck
Posted on: February 13, 2019

Job Description:

Requisition Number 19-0093 Post Date 1/31/2019 Title Team Leader of Claims Operations and Service Units City Bismarck State ND Description Job Summary The Team Leader of Claims Operations is responsible for providing leadership, coaching and supervision to staff members responsible for processing claims and responding to member inquiries. This position is also accountable for process improvements, project management, policy and procedure development, problem resolution and providing technical assistance to the team. Essential Functions Directly supervises and guides staff in accomplishing work objectives within the unit. Coaches, motivates, rewards and recognizes subordinates. Sets clear goals and objectives, sets performance expectations and holds employees accountable for achieving results. Evaluates achievement of goals and objectives to improve department performance, metrics and customer satisfaction. Researches and seeks innovative ways for process improvements and problem resolution. Provides direction for development of new programs, methods, processes and enhancements. Guides new, changed or enhanced processes to ensure that expected results are achieved. Communicates system-related issues to appropriate stakeholders, as needed. Assists in the development and maintenance of the budget and assesses future budget needs. Allocates and monitors the utilization of resources to ensure efficiency and budgetary requirements. Serves as a resource to internal staff and the organization. Gathers, analyzes and provides management with data, status reports, and progress updates on major projects. Leads, facilitates, serves and/or participates on committees, strategy meetings or special projects or programs. Requirements Knowledge, Skills and Abilities Staff Leadership Basic Time and Resource Management Intermediate Communication (Verbal/Written) Intermediate Customer Interaction Intermediate Project Management Intermediate Problem Solving and Resolution Intermediate Education Requirements Required : Associate's Preferred: Bachelor's Field(s) of Study : Business management or related field. Experience Requirements Required : Minimum of 5 Years Preferred: Minimum of 5 Years Experience Details : Minimum of 5 years of related experience is required, of which 1 year of supervisory/staff leadership experience is preferred; experience within insurance, healthcare, or claims or customer-focused is preferred. OTHER INFORMATION Job Posting Policy 6.05 New employees with Blue Cross Blue Shield of North Dakota will be eligible to apply for positions within their assigned department after successfully completing a 90-day review. For positions outside your department, you must attain a minimum of six months of service before you can apply. EQUAL OPPORTUNITY EMPLOYMENT Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity. For questions, please email careersbcbsnd.com This job posting will be closed 2/11/2019 at 8:00AM CST. No further applications will be considered. Apply Online Send This Job to a Friend BCBSND.COM - PRIVACY AND LEGAL -- BCBS ND

Keywords: Blue Cross Blue Shield Of North Dakota, Bismarck , Team Leader of Claims Operations and Service Units, Hospitality & Tourism , Bismarck, North Dakota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Delivery Driver (part or full time) with DoorDash - Make up to 18/hour
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Deliver food and other items from local merchants
Company: Doordash
Location: Bismarck
Posted on: 02/15/2019

Retail Floor Supervisor
Description: Job Description Store number: 371 Shopping center: Pinehurst Square Shopping Center Street address: 909 W. Interstate Ave. Title: Floor Supervisor Reports To: General Manager Status: Hourly Part-time/Non-Exempt (more...)
Company: Shoe Carnival, Inc.
Location: Bismarck
Posted on: 02/13/2019

Executive Chef-Culinary Director
Description: Executive Chef / Culinary Director Are you passionate about creating a unique culinary experience Exciting and
Company: Prairie Pointe
Location: Bismarck
Posted on: 02/20/2019


Retail Electronics Merchandiser
Description: Retail Electronics Merchandiser Overview Are you Tech-savvy, active, handy with tools Able to lift up to approximately 50lbs Passionate about working with cutting-edge technology Capable of following (more...)
Company: 2020 Companies
Location: Bismarck
Posted on: 02/18/2019

Inbound customer Service- Remote
Description: Inbound Customer Service Remote We 039 re looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone (more...)
Company: MJOL Staffing
Location: Bismarck
Posted on: 02/14/2019

Retail Electronics Merchandiser
Description: Overview Are you--- Tech-savvy, active, handy with tools Able to lift up to approximately 50lbs Passionate about working with cutting-edge technology Capable of following specific directions (more...)
Company: 2020 Companies
Location: Bismarck
Posted on: 02/20/2019

Virtual Customer Service - Technical Support, Nationwide
Description: Mommy Jobs Online mommyjobsonline.com is now seeking Virtual Customer Service Support Reps. to join our workforce Do you love helping others Are you a compassionate communicator, a problem-solver (more...)
Company: Mommy Jobs Online
Location: Bismarck
Posted on: 02/21/2019

Delivery Driver Trainee, Bismarck
Description: Overview EARN WHILE YOU LEARN We are currently looking for a local delivery driver trainee to join our expanding team. As a fast-growing foodservice distributor, Food Services of America treats our customers (more...)
Company: Food Services of America
Location: Bismarck
Posted on: 02/18/2019

INBOUND CUSTOMER SERVICE
Description: An Inbound Customer Care Professional is responsible for fielding inbound telephone calls, internet chat requests and inbound email requests in a fast paced, dynamic environment with a focus on technical (more...)
Company: Mommy Jobs Online
Location: Bismarck
Posted on: 02/15/2019

Current College Students - Housekeeper (Find jobs starting at $17/hour)
Description: If you're good at keeping things tidy and looking for a flexible way to earn cash, you'll find plenty of housekeeping job listings
Company: Care.com
Location: Bismarck
Posted on: 02/21/2019

Log In or Create An Account

Get the latest North Dakota jobs by following @recnetND on Twitter!

Bismarck RSS job feeds