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LPN, CLINICAL CONCIERGE

Company: Catholic Health Initiatives
Location: Bismarck
Posted on: April 15, 2019

Job Description:

LPN, CLINICAL CONCIERGE The Clinical Concierge is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Clinical Concierge to companion patients and their "secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. The Clinical Concierge is responsible for assisting the provider with front office and back office duties in the outpatient management of patients on a rotating basis. This position is a vital part of the office team that cares for patients in the clinic setting working under the direction of the manager and the on-duty provider and works closely with the provider and other clinical staff. Additionally, the Clinical Concierge is responsible for a variety of clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management. Current LPN in the state of ND, or LPN in a compact state. Basic Life Support Certified. 1 year of clinic or hospital experience preferred. Additional Information Requisition ID: Schedule: Full-time Shift: Rotating Market: CHI St. Alexius Health

Keywords: Catholic Health Initiatives, Bismarck , LPN, CLINICAL CONCIERGE, Healthcare , Bismarck, North Dakota

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