VP of Operations
Company: Packaged Goods / Food / Beverage, Bismarck, ND
Posted on: October 10, 2018
The Vice President of Operations plays a critical role for each site in helping the organization exceed industry benchmarks and provide a consistent, reliable service experience to our customers. This role will deliver operational excellence across safety, quality, cost to serve and customer experience, acting as a key change leader driving performance. The VPO must partner effectively with cross-functional peers to create a culture of continuous improvement, rapidly implement, and drive enterprise best practices.
Clearly establish a plan and proactively manage the priorities for the operations team. Absorb direction from above (e.g., RVPO, AP) and the side (Sales, Merch, Finance, HR, etc.), filter most important priorities and establish a 3-year plan and short-term objectives. Clearly communicate and cascade key objectives to Operations team (direct reports and team overall) and peer/key site leaders as necessary. Ensure rigorous tracking and accountability for achieving goals. Elevate the role and impact of supply chain on overall business results. Work with key partners to build support for objectives and align around mutual goals to achieve overall business results. Be willing to take a stand for what is right, even if it conflicts with others’ point of view. Build credibility through high levels of execution (e.g., on time delivery, keep commitments). Ensure a strong safety culture and drive reduction in accidents and injuries. Role model and emphasize the importance of safety even when under time and other business pressures. Create accountability for compliance with all safety procedures and protocols. Reduce AFR & IFR. Achieve cost per case targets while ensuring an optimal level of customer service. Implement efficiency and productivity improvements in partnership with cross-functional leaders to minimize and proactively manage customer impacts (e.g., day over day routing). Manage staffing proactively to balance labor cost and service levels. Use data to take informed actions to improve performance and help others understand the implications of key decisions. Build a high performing team and engaging work environment. Partner with RVPO and HR to objectively evaluate direct reports against relevant Success Profiles and build talent upgrade plan. Attract and hire educated, motivated growth oriented A player talent. Build personal relationships with managers and supervisors to foster engagement and retention. Invest in developing direct reports and support them in developing drivers and selectors. Drive standardization while instilling a mindset of continuous improvement. Shepherd key supply chain strategies and initiatives from the center to help drive standardization. Introduce and educate others on how to use now tools, technology and systems. Create accountability to drive consistent implementation and execution. Always be coaching on ways to improve performance, efficiency and productivity. Education/Training: Bachelor’s degree or the equivalent Related Experience/Requirements: Minimum 10 years experience in the broad line food industry, warehouse and/or transportation experience Minimum 5 years leadership experience with full responsibility for a P&L Distribution industry experience preferred Experience across multiple roles, functions and/or companies Has led an organizational change, preferably a transformation Team development leadership, including remote employee management Operated effectively in a matrixed environment Managed in a union environment Knowledge/Skills/Abilities: Business Unit Mindset: thinks about the total business; connects the dots. Overall business results guide decision-making. Change Leadership: casts a compelling vision of the future, inspires others and overcomes resistance to change. Eager to build a better future. Financial Analysis/Business Acumen: dissects the P&L to analyze business performance, determine root causes and take appropriate corrective actions to drive results. Influence/Communication Skills: clearly articulates what is important and brings others to their point of view while listening well and being responsive to concerns. Effectively influences up, down (to the production workforce) and across. Coaching/Mentoring: develops new skills, mindsets and capabilities of their members. Blends support with accountability and challenging others to grow. Collaboration: navigates competing priorities, while maintaining a spirit of partnership. Seeks way to help others be more successful. Learning Agility: quickly adapts to changes, adjusts approach and learns new skills. Network Optimization: uses local knowledge to optimize supply chain network with the lowest total cost structure. Labor Management: optimizes staffing to balance cost with productivity and service levels. Partner with Logistics: works collaboratively to maximize the movement of product. Food Safety: understands and reinforces proper food safety policies and procedures. Connects the dots between food safety and business results. Customer Insight/Perspective: empathizes with customers and considers impact of operational approaches and decision on the customer experience.
Keywords: Packaged Goods / Food / Beverage, Bismarck, ND, Bismarck , VP of Operations, Executive , Bismarck, North Dakota
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