Office Manager
Company: Twin City Roofing
Location: Mandan
Posted on: May 4, 2025
Job Description:
Position Purpose and Objectives The Office Manager plays a
pivotal role in overseeing all facets of office administration.
This position is designed to support the president, vice president
and other office staff by ensuring effective management of daily
operations and administrative tasks.
- Ensure the administrative needs of the company are not only met
but exceeded, thereby contributing to operational excellence.
- Manage financial records and ensure that all bookkeeping tasks
are performed accurately and on time and are kept up to date.
- Foster strong communication links with clients to maintain
relationships and manage sometimes difficult or emotional customer
situations. Employment Status: Exempt (salaried) Specific Duties,
Functions and Responsibilities
- Prioritize office experiences to elevate customer service
whether by phone, email, or in-person interactions and ensure all
interactions are held to the highest standards in decorum and
professionalism.
- Institute and uphold professional standards for office staff
communication with clients and colleagues.
- Exhibit the ability to work well with others within a company
system.
- Handle administrative responsibilities including but not
limited to mailings, office supplies, operations management, and
management of all maintenance services.
- Engage in human resources activities, ensuring accurate
personnel files and management of employee benefits.
- Assist in the preparation and submission of bid documents,
sales packets, and other promotional materials.
- Arrange lodging, travel, meetings and other events as needs
arise.
- Prepare and follow current standard operating procedural
manuals to ensure operational guidelines are maintained or
implemented consistently and effectively and oversee adherence to
them.
- Ensure all filing systems are maintained and current and
implement new and more efficient filing systems as needs
arise.
- Assume responsibility for all office equipment in good working
order. Required Knowledge, Skills and Abilities Work Skills:
Capable of managing various ongoing projects with a high level of
professionalism. Communication: Exhibit clear verbal and written
communication across varying channels. Technical Skills:
Proficiency in Microsoft Office Suite, with knowledge of accounting
software and ability to learn new software & applications being
highly advantageous. Safety and Security: Ensure a safe and secure
working environment through adherence to procedural guidelines.
Education and Experience: High school diploma or equivalent. Some
relevant office management experience is preferred. Individuals
with a degree and/or long work history in accounting are also
preferred but not required.
Keywords: Twin City Roofing, Bismarck , Office Manager, Executive , Mandan, North Dakota
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