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Success Plan Sales/Account Manager (Signature)

Company: Salesforce.com, Inc
Location: Bismarck
Posted on: November 23, 2022

Job Description:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout the Team:The Customer Success Group (CSG) Offer Management team is a product management organization that productizes and monetizes the CSG capabilities that will help customers realize business value from their Salesforce technology investment. This team is a messenger of the market to the rest of the CSG organization, identifying the best market segments and opportunities for success offers. We maintain a multi-year roadmap for our portfolio, develop research-backed cases for offer development and positioning, and handle the entire portfolio from design to end of life. We adhere to a governance framework to optimally run and coordinate cross-functional work. Once offers are launched, we measure offer performance and identify changes to improve the experience customers and Salesforce employees have with our offers.The Salesforce Success Plan Sales team is seeking an outstanding Seller to join our AMER team. CSG Sales Advisors focus on selling Salesforce's Signature Success Plans to our largest Enterprise customers. The Signature bundle of Technical Account Manager, Mission Critical Support, and Proactive Monitoring are used to deliver Salesforces most proactive and personalized support experience.The Signature Success Plan Advisor will be encouraged to scope opportunities and position the value proposition for Signature with internal and external partners. This individual will ensure our most meaningful customers invest in the appropriate support offering and resource mix. This is a sales role, and the primary measurement of success will be target attainment along with YoY growth in Signature revenue.Duties & Responsibilities:

  • Achieve and exceed targets for Signature Success plans across bookings, attach, upgrades, and conversions.
  • Build relationships with relevant internal partners to review territories and identify strategies and opportunities to attach Signature Success plans.
  • Promote Signature Success internally and externally. Act as subject matter authority for Success Cloud products.
  • Collaborate optimally with other parts of the organization, including, but not limited to: License Sales, Customer Success, Professional Services, Marketing, Sales Operations, Pricing Deal Desk, Legal, Product Management, and Delivery to address and resolve customer or sales issues.
  • Ability to travel up to 20%Qualifications & Experience :
    • Bachelor degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
    • 10+ years experience in quota carrying Sales and/or Account Management.
    • Excellent presentation skills; comfortable presenting to executives and large groups.
    • A natural at developing internal and external relationships, and influencing decision-makers.
    • Results driven, having a track record of meeting and exceeding targets.
    • 2+ Years of CRM or Marketing automation application experience
    • Strong written and verbal communication skills.
    • Previous experience using Google Suite, Quip, and Slack a plus.For Colorado-based roles: Minimum annual base salary of $159,040. You may also be eligible to a Target Incentive under Sales commission based roles.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc (http://salesforce.com/) . and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc (http://salesforce.com/) . and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc (http://salesforce.com/) . and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc (http://salesforce.com/) . or Salesforce.org .Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the Most Admired Companies in the World and one of the 100 Best Companies to Work For eleven years in a row, and named Innovator of the Decade and one of the Worlds Most Innovative Companies eight years in a row by Forbes.There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something thats so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Keywords: Salesforce.com, Inc, Bismarck , Success Plan Sales/Account Manager (Signature), Executive , Bismarck, North Dakota

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