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Assistant General Manager

Company: Fairfield Inn & Suites Bismarck North
Location: Bismarck
Posted on: December 4, 2019

Job Description:

Aimbridge Hospitality has an exciting opportunity for an Assistant General Manager to join the team at the Fairfield Inn & Suites North by Marriott in Bismarck, ND! JOB SUMMARY This position is responsible for coordinating the activities of hotel personnel as directed by the General Manager. JOB DUTIES & RESPONSIBILITIES 7% Management oResponsible for completing required franchise and TMI standards training and staying current on all updates/changes to standards, policies, and processes. oAssigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures. oDirectly supervises front desk staff consisting of 2-15 team members ?Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. ?Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems. oProvides training to staff. oCompletes new hire paperwork and orientation as directed by General Manager. oMaintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, direct bills, credit cards, and IRS. oConducts or assists in leading staff meetings. oAdheres to all franchise and company procedures and regulations as well as standard operating procedures. oReceives and resolves guest complaints and team member issues. oPerforms functions of the General Manager in his or her absence. oAvailable 24/7 with reliable transportation. 3% Other Duties as assigned oCovers shifts in all departments as scheduled by the General Manager. oCorresponds with group and travel agents to answer special requests for rooms and rates. oAssists with sales and marketing efforts as directed. oAnswers inquiries pertaining to hotel policies and services. oAssists General Manager in annual wage scale surveys; ensures team member wages follow wage and salary guidelines. oAll other duties as assigned.

Keywords: Fairfield Inn & Suites Bismarck North, Bismarck , Assistant General Manager, Executive , Bismarck, North Dakota

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