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Sr Analyst-Marketing

Company: American Express
Location: Bismarck
Posted on: December 9, 2018

Job Description:

American Express Global Commercial Services (GCS) is dedicated to: 1. Becoming the leading payments and working capital provider for small and medium enterprise customers 2. Expanding our Travel & Entertainment leadership to become the B2B payments leader for global & large clients. The Commercial Acquisition Group (C.A.G.) sits within the U.S. SME Tele organization and focuses on acquiring new Small Business & Middle Market customers on a suite of Card products while providing an outstanding customer experience. The C.A.G. Marketing Team continuously advances its mission to deliver a best in class B2B marketing and sales experience to convert GCS?s most valuable prospects through our high-touch telesales channel. The team is strategically focused on creating a prospect-centric B2B acquisition experience and driving performance while maximizing efficiency and overall profitability. The Senior Analyst will work with the channel manager as a centralized hub between cross-functional partners that support the C.A.G. organization (i.e. Product, Tech, Finance, Data Strategy & Insights, Risk, Lead Gen Marketing, External Partners, Legal, Compliance, etc.) to launch new enterprise and strategic initiatives. This position requires the ability to learn internal American Express systems/processes, collaborate across teams, influence across all levels of leadership and successfully manage many projects and deadlines at an incredibly fast pace. Key Responsibilities * Channel level and sub-channel level reporting for the internal C.A.G. Marketing team * Engage and influence all relevant cross-functional partners to gain buy-in and approvals necessary to launch strategic initiatives including ? Sales Leadership, Marketing, Product, Legal, Compliance, etc. * Launch new ?big-bet? lead-generation & lead-share initiatives between Vendor and Proprietary tele-sales teams as well as Tele and Face to Face Sales teams * Work cross-functionally with Tech and NICE Nexidia systems expert to develop strategic roadmap for Sales Enablement platform, using A.I. & Machine Learning to conduct Metadata & customer sentiment analysis. Minimum Qualifications * At least 1 ? 3 years of work experience, with an interest in marketing * Bachelor?s degree in business, marketing preferred (or equivalent) * Extremely detail oriented, yet able to handle multiple projects and tasks in a fast-paced environment * Strong background in reporting, analytics & strategic insights * Experience in project management with the ability to juggle many deadlines & work streams preferred * Collaborative self-starter with strong problem-solving skills * Strong written and verbal communication skills * Customer-focused mindset; excited and passionate about creating a great sales experience Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. **Job** *Marketing* **Title:** *Sr Analyst-Marketing* **Location:** *ND-Bismarck* **Requisition ID:** *18019066*

Keywords: American Express, Bismarck , Sr Analyst-Marketing, Advertising , Bismarck, North Dakota

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